Terms of Service

Last updated: January 30, 2026

1. Acceptance of Terms

By accessing or using Arbwiser ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of any changes.

2. Description of Service

Arbwiser provides price comparison and information services for luxury goods across global markets. Our Service includes:

  • Price comparisons across countries and retailers
  • Information about VAT refunds and potential savings
  • Boutique and dealer location information
  • Deal alerts and notifications (Premium feature)

3. Important Disclaimers

3.1 Informational Purposes Only

THE INFORMATION PROVIDED BY ARBWISER IS FOR INFORMATIONAL PURPOSES ONLY. We are not affiliated with, endorsed by, or officially connected to any luxury brands, retailers, or boutiques mentioned on our platform. All brand names, trademarks, and logos are the property of their respective owners.

3.2 No Guarantee of Prices or Availability

Prices, discounts, and availability shown on Arbwiser are estimates based on our research and may not reflect current actual prices. Prices can change at any time without notice. We do not guarantee that any price, discount, or deal shown will be honored by any retailer. Always verify prices directly with the retailer before making any purchase decisions.

3.3 VAT Refunds and Savings Estimates

VAT refund amounts and savings percentages are estimates only. Actual refund amounts depend on various factors including your residency status, the specific retailer, applicable laws, and processing fees. We are not responsible for any discrepancies between estimated and actual refunds.

3.4 Import Duties and Taxes

Our savings estimates generally do not include import duties, customs fees, or taxes that may apply when bringing items into your home country. You are solely responsible for understanding and complying with all applicable customs and tax laws.

3.5 US State Sales and Use Tax

Even if you purchase an item in a state with no sales tax (such as Delaware, Montana, New Hampshire, Oregon, or Alaska), you may still be required to pay "use tax" to your home state. Most US states require residents to report and pay use tax on out-of-state purchases. Arbwiser does not provide tax advice, and our savings estimates do not account for use tax obligations. You are solely responsible for understanding and complying with your state's tax laws. We recommend consulting a tax professional for guidance on your specific situation.

3.6 No Purchase Facilitation

Arbwiser does not sell products, process transactions, or act as an intermediary in any purchase. Any transaction you make is solely between you and the retailer. We have no liability for any purchase, product quality, warranty, or dispute with any retailer.

4. User Accounts

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately of any unauthorized use of your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

5. Subscription and Payments

5.1 Premium Subscription

Premium features require a paid subscription. By subscribing, you agree to pay the applicable fees and authorize us to charge your payment method on a recurring basis.

5.2 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial billing periods.

5.3 Price Changes

We reserve the right to change subscription prices. We will provide notice of any price changes before they take effect.

6. Prohibited Conduct

You agree not to:

  • Use the Service for any unlawful purpose
  • Scrape, copy, or reproduce our content without permission
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use automated systems to access the Service without permission
  • Impersonate any person or entity
  • Share your account credentials with others

7. Intellectual Property

All content on Arbwiser, including text, graphics, logos, and software, is the property of Arbwiser or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARBWISER AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, revenue, data, or business opportunities
  • Any damages arising from your use of or reliance on information provided by the Service
  • Any damages arising from purchases made based on information from the Service
  • Any damages exceeding the amount you paid to Arbwiser in the 12 months prior to the claim

9. Indemnification

You agree to indemnify, defend, and hold harmless Arbwiser and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Delaware.

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13. Contact Us

If you have questions about these Terms, please contact us at:

Email: legal@arbwiser.com